Selecting a Vending Partner in the Triangle

The Triangle area comprised primarily of Raleigh, Cary, RTP, and Durham, has a wide variety of options to choose from when selecting a vending partner.  There are a few larger corporate operations, but the market is mostly made up of smaller vending machine operators.  These vending companies differ in their product offerings, machine types and locations serviced.  When trying to find a vending machine partner for your location in the Triangle area, a quick Google search will yield countless results.  So, how do you chose the best partner?

The first step to complete your due diligence and ask a lot of questions.  What snacks or drinks will be offered?  How are products priced?  How are customer requests submitted?  How quick are customer service requests handled?  Where will be the best location for the machine?  How many other machines does the operator support in the Triangle area?

A good vending partner should be able to answer these questions and guide the location towards the best decision. 

The next step is to invite the vending partner to an onsite visit.  The vending operator should use this opportunity to identify how the machine will be delivered, and measure for machine fit.  A good vending machine operator will take the time to walk you through the entire process during this visit and make sure you have all of your questions addressed.

Once you’ve selected your vending machine partner, the final step is to make sure you gather feedback from your machine visitors and pass this along to the vending machine operator.  A good operator will quickly act upon customer feedback.  If there are any issues with the machine, the operator should respond to you immediately and attempt to resolve the issue within 24 hours.

There is a lot to choose from in the Triangle area vending market.  By carefully selecting the right vending partner for your location, you will have a positive vending machine experience with a lot of happy customers.

Carolina Fresh operates vending machines throughout Raleigh, RTP, Morrisville and Durham.  Please contact us if you are interested in placing a machine at your location.